Meet The Tom Wood Jaguar Team

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Jordan Cates began his career as a Sales professional at Jaguar Land Rover Volvo in May 2024. Although new to the industry, Jordan brings a strong background in customer service and a passion for helping people. He believes in treating people with kindness and fairness. In his free time, Jordan enjoys working out, playing basketball, and watching anime. His favorite vehicle is the Volvo S90, appreciated for its sporty performance.

Chris Faris began his role as a dedicated Sales professional at Jaguar Land Rover Volvo in May of 2024. With five years of experience in the automotive field, Chris is committed to treating customers with the same respect he would expect. Outside of work, Chris enjoys spending time with his wife, son, three dogs, and one cat. His favorite vehicle is the Range Rover Sport, valued for its luxury and performance.

Nathaniel Sell got his start in the automotive industry and joined the Tom Wood Jaguar Land Rover Volvo as a Sales Consultant in 2022. He holds a degree in management from the School of Public and Environmental Affairs (SPEA) at Indiana University. His philosophy centers on his passion for the safety and sustainability of Volvo cars and treating clients like family to reduce the stress of car buying. In his free time, Nathaniel enjoys working out, playing soccer, hiking, and going for bike rides. He's excited about the forthcoming Volvo EX30, not only for its cutting-edge technology but also for its affordability as an electric vehicle option.

Liz Smith is a seasoned Service Writer at Jaguar Land Rover Volvo, starting her role in May 2024. With 22 years of experience in the automotive industry, Liz brings extensive knowledge and a customer-first philosophy to her work. She believes in prioritizing the customer in all aspects of service. In her free time, she enjoys attending concerts and spending time at the lake. While she hasn't yet decided on a favorite model, she is excited to explore the options at her location.

Jim Maslanka is an expert Service Advisor at Jaguar Land Rover Volvo, starting his role in April of 2024. With over seven years of experience in the automotive field, Jim is adept at problem-solving and ensuring customer satisfaction. Jim believes in treating every customer with respect and empathy. In his free time, he enjoys watching hockey, playing video games, and going on walks with his dog. His favorite vehicle is the Land Rover Defender, cherished for its nostalgic appeal.

Christy Hook is a knowledgeable Service Drive Lead at Jaguar Land Rover Volvo, joining the team in April 2024. With six years of experience in the automotive field, Christine brings valuable management skills and automotive expertise. Christine's customer service philosophy is that a happy customer is the best advertisement. In her free time, she enjoys traveling. Her favorite vehicle is the F-TYPE, known for its performance and style.